Can I rate my experience at the clinic?
We operate a closed-loop review system, which means that only people who have visited a
pulmonologist via our platform can leave a review.
After each appointment, you will receive an email asking you to rate your doctor. Rating is
based on professionalism, empathy, helpfulness, timeliness. An average score of all four criteria
summarises your experience. We do not interfere with ratings to keep our system credible.