What if I don't like my experience?
We employ a closed-loop review system, which means that only users who have visited a
primary care doctor through our platform can leave a review.
After each appointment, you will receive an email asking you to rate your experience with the
specialist. Rating is based on professionalism, empathy, helpfulness, timeliness. An average
score of all four criteria describes your experience. We do not interfere with ratings to keep our
review system authentic.