What if I donít enjoy my experience at the clinic?
At the end of every appointment, you will receive an email requesting you to rate your doctor.
You can rate a specialist based on professionalism, empathy, helpfulness, and punctuality. An
average score will be calculated based on these criteria.
We run on a closed-loop review system, which means that only people who have visited a
paediatric surgeon via One Doctor can rate their experience. We do not influence our rating
algorithm to ensure credibility.