What if I don't enjoy my experience at the clinic?
At the end of every appointment, you will receive a notification to rate your experience. You can
rate a neonatologist based on professionalism, empathy, helpfulness, and punctuality. An
average score, which is a summary of your experience, will be calculated based on these
Due to our closed-loop rating system, only patients who have visited a neonatologist via our
platform can rate their experience. We also do not influence our rating algorithm to stay credible.