What if I donít enjoy my experience at the clinic?
If your experience did not go as planned, you can always rate your experience. At the end of
every appointment, you will receive an email asking you to rate your general surgeon.
Ratings are evaluated based on professionalism, timeliness, empathy, and helpfulness. The
average of all four criteria summarises your appointment. Our closed-loop system ensures that
only people who have visited a doctor can leave a review. We don't interfere in ratings to keep
our review system genuine.