What if I don’t enjoy my experience at the clinic?
At the end of every appointment, you will receive an email asking you to review your experience. Ratings are evaluated based on professionalism, timeliness, empathy, and helpfulness. The average of all four criteria summarises your appointment.
Our closed-loop system ensures that only people who have visited a doctor can drop a review. We also don't interfere in ratings to keep our review system genuine.